Date of last Update: 14th October 2022
Andy Play is committed to endorsing a responsible gaming as a policy of customer care and social responsibility.
We believe it is our responsibility to you, our customers, to ensure that you enjoy your experience on our platform, while remaining fully aware of the potential risks that can be associated with computer gaming if you don’t remain in control.
To ensure that you continue to enjoy safe and manageable play, we fully support responsible gaming and have put measures in place to assist players who wish to control their play.
At Andy Play we are all about entertainment. And with that comes a built-in commitment to take our social responsibility seriously. Be it through collaboration with our partners, regulators or research bodies, the way we approach our content design or how we promote and live safer gambling in and outside of our business – we always do our best to be at the forefront as a supplier to prevent gambling from becoming harmful and to play an active role in raising industry standards.
Understanding and continuing to learn about the causes for gambling harm and how minors can be best protected, making data-driven decisions and offering innovative solutions which go beyond what may be required by local regulations to bolster our partner’s safer gambling controls are key to this. And our partners can trust us to deliver. All our games for example come equipped with game play limits and in-play timers that, once activated by the casino operator and set by players, provide an in-game message letting players know that they have spent the time they wanted to spend playing or that they have reached their predetermined limits.
In addition, we safeguard our approach by ensuring good safer gambling governance. We have a Safer Gambling Council consisting of representatives from different departments, dedicated roles coordinating and overseeing our safer gambling approach and safer gambling is lead from the top.
In addition, players or persons concerned about somebody else’s gambling behaviour can find useful and relevant information on websites such as the below or by contacting helplines:
Country | Website | Helpline |
|---|---|---|
In addition to being free, informative, and accessible 24/7, these and similar websites such as www.begambleaware.org or www.gamblingtherapy.org offer a range of services in different languages including self-assessments tests, online chats, helplines, and information on where to find help locally.